Overview and fault messages
Stay informed about planned maintenance work and current faults or report a fault yourself.
Maintenance work
We are improving our infrastructure for you and are carrying out maintenance work on the following dates:
- Maintenance work will take place in the night from Monday, May 5, 2025 to Tuesday, May 6, 2025 from 23:00 to approx. 06:00.
During this time, there may be interruptions to the fiberstream signal.
If your services are not available after network maintenance, please restart your modem (disconnect the power plug…wait 10s…reconnect the power plug and wait 2 minutes).
If you still have a problem, you can reach us on 055 524 01 24.
- The maintenance work in the night from Monday, May 5, 2025 to Tuesday, May 6, 2025 from 11:00 p.m. to approx. 6:00 a.m. was carried out successfully.
- The maintenance work in the Glarus grid area during the night from Tuesday, May 6, 2025 to Wednesday, May 7, 2025 from 10:00 p.m. to approx. 6:00 a.m. was successfully completed.
- The maintenance work in the night from Monday, May 12, 2025 to Tuesday, May 13, 2025 from 23:00 to approx. 06:00 were successfully carried out.
Fault messages
fiberstream
Are you experiencing connection problems even though we are not experiencing a fault?
other providers
You can find an overview of faults from other providers under the link below.
www.allestoerungen.ch